Skip Nav
×︎
LOCATIONS
HELP & INFORMATION
ABOUT PRIME
YOUR ACCOUNT
›︎ ×︎
COLORADO
CONNECTICUT
FLORIDA
GEORGIA
ILLINOIS
KENTUCKY
MAINE
MARYLAND
MASSACHUSETTS
MICHIGAN
NEW HAMPSHIRE
NEW JERSEY
NEW YORK
NORTH CAROLINA
OHIO
PENNSYLVANIA
RHODE ISLAND
SOUTH CAROLINA
TENNESSEE
UTAH
VERMONT
VIRGINIA
WISCONSIN
›︎ ×︎
FAQ
STORAGE TIPS
SIZE GUIDE
SPACE CALCULATOR
STORAGE PROTECTION
AUCTIONS
PERSONAL & BUSINESS
AUTO & VEHICLE
STUDENT & MILITARY
›︎ ×︎
WHY STORE WITH US
CAREERS
INVESTORS
›︎ ×︎
COLORADO
CONNECTICUT
FLORIDA
GEORGIA
ILLINOIS
KENTUCKY
MAINE
MARYLAND
MASSACHUSETTS
MICHIGAN
NEW HAMPSHIRE
NEW JERSEY
NEW YORK
NORTH CAROLINA
OHIO
PENNSYLVANIA
RHODE ISLAND
SOUTH CAROLINA
TENNESSEE
UTAH
VERMONT
VIRGINIA
WISCONSIN
Phone Icon
888-846-6503

STORAGE
FAQS

When can I move in?

If there is a storage space available that meets your specific storage needs you can move in right away.

How much notice needs to be given before I move out?

We request a 15 day written notice before you move out to avoid any charges responsibility for the next month’s rent.

What type of documentation do I need to provide in order to rent a space?

We require a government issued ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card or bank account monthly.

What forms of payment do you accept?

Cash, checks, money orders, VISA, MasterCard, Discover and American Express.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office (varies by location).

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our manager for assistance.

Do I need to bring my own lock?

A lock must be placed on your unit at time of rental. We have locks available for purchase in our office.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.